However, you can check the Dropbox website to see if there are any current service disruptions that might be affecting your ability to use the service. There’s no easy way to answer that question since it would require constantly monitoring Dropbox’s servers to see if they’re up or down. Please note that Dropbox may request a gag order from the court. Dropbox will provide information to law enforcement in response to valid subpoenas, court orders, or other legally valid requests. Does Dropbox report to authorities?ĭropbox does report to authorities when requested to do so. If you delete your Dropbox folder, you can still access your files by signing in to your account on. However, it will delete the local copies of your files on your computer. What happens if I delete my Dropbox folder on my computer?ĭeleting your Dropbox folder on your computer will not delete your Dropbox account or any of the files in your Dropbox. Your files will stay in your Dropbox account until you delete them, or until you reach your subscription’s space limit.
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The Plus subscription offers 1 TB (terabyte) of space, while the Standard subscription offers 2 GB (gigabytes) of space. How long will Dropbox keep my files?ĭropbox offers a Standard and a Plus subscription, both of which come with a set amount of space in which to store your files. In some cases, users may be able to reactivate their accounts by contacting customer support.
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Why does Dropbox delete inactive?ĭropbox may delete inactive accounts for a variety of reasons, including but not limited to: free up space on the servers, reduce costs associated with maintaining inactive accounts, or reduce the overall risk of data breaches. If you are a Dropbox Business user, you can also contact us by phone. You can also chat with us by clicking the “Contact Us” button on the Dropbox Business website. You can contact us by submitting a request through our Help Center. There are a few ways to contact Dropbox support: Dropbox also reserves the right to delete your account if you violate the Terms of Service. However, Dropbox may delete your account if it is inactive for an extended period of time. Will Dropbox delete my account?ĭropbox will not automatically delete your account if you stop using it. However, if an account is inactive for more than two years, Dropbox may delete it. No, inactive Dropbox accounts do not get deleted. Do inactive Dropbox accounts get deleted? If you can’t remember your password, you can reset it. To reactivate your Dropbox account, simply sign in to with your email address and password.
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